CUSTOMER CARE

PLACING AN ORDER

 

Once an order is placed, a confirmation email will be sent to the email address you provided on your order. If your email address was inputted correctly, and you have not received a confirmation email, it is likely that the email was sorted to your junk mail or spam folder. 

 

If you find no confirmation email in your inbox, junk mail or spam folder, it is likely that an error has occurred, and we would advise you to contact us immediately to confirm your order. The Webshop can be contacted at

info@zandersandsons.co.uk


We reserve the right to not accept any order. If we do not accept your order, we will contact you immediately and refund the full amount of the order back to the card used to make original purchase. 



 

PRIVACY & SAFETY

Thank you for visiting our little online store. Protection of your privacy is very important to us and below you can find extensive information regarding how we handle your data.

 

PRIVACY AND SECURITY

 

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information.


We use your information only for the following purposes:
Processing your orders;
For statistical or survey purposes to improve this Website and its services to you.

 

To administer this website;
If you consent, to notify you of products or offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under General Data Protections Regulations that came into effect in 25 May 2018 when you subscribe to our communications. 

 You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

 

APPLICABLE LEGISLATION

 

These terms and conditions of use shall be governed by the law of the United Kingdom. Notifications concerning copyright and trade marks Copyright to the content of the Web site is owned by Zanders and Sons. All rights reserved. 

© 2018 by Zanders and Sons. Proudly created with Wix.com